Job Description
Position : Account Manager
Job Summary:
We are looking for a dynamic Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and ensuring customer satisfaction.
Job Responsibilities:
- Drive Results: To drive the team towards the company's targets and goals.
- Maximize Sales: To develop strategic account plan to uncover business opportunities.
- Grow Recurring Revenue: To maintain recurring revenue and convert new opportunities into recurring revenue.
- Expand Platform Adoption: To drive new business opportunity involving the entire range of company products and services to light up the whole organization in assigned sectors/industries.
- Increase Customer Acquisition: To sign up new customers from assigned sectors/ industries.
- Customer Satisfaction: To lead the customer account planning cycle in assigned sectors/industries and ensuring customer's needs and expectations are met by the company.
- Executive Relationship: To initiate and maintain executive-level interaction and customer satisfaction.
- Sales Administration and Management: To provide timely and accurate forecast, results and to nurture business excellence for the assigned sectors/ industries.
- Any other responsibilities as deem necessary by the management from time to time.
Job Requirements:
- Possess a Bachelor's Degree in related aspect.
- 3 - 5 years of working experience in Software Solutions industry.
- Proven business development skills. Must be able to generate, qualify and close business opportunities.
- Proven track record in meeting sales and business development goals.
- Proven track record and contact network in clearly identified sector is an added advantage.
- Ability to build and execute enterprise strategic account planning and gain customer trust.
- Ability to clearly define and describe the business needs of the client.
- Possess initiative, problem solving, negotiation skills and interpersonal skills.
- Good personal time management, work management skills and keen attention to details.
- Demonstrate ability in proposal writing and responding to tenders.
- Possess generally good understanding of buying criteria and processes in the B2B sales cycle.