Job Description
Position : Application Support Engineer
Job Summary:
This role involves providing technical support for the company's application, with a strong focus on cross-department communication to track bug fixes, ensure timely deliveries, and assure customer satisfaction. You will gain comprehensive knowledge of Business Logics and System workflows.
Job Responsibilities:
- To provide application and technical support to customers, L2 and L3.
- To liaise with development team to track bug fixing and ensure deliveries are on target.
- To carry out application test checks of specific functionality.
- To be involved in project to understand product change request.
- To troubleshoot the system.
- To test the changes against the user requirement.
- To assume any other responsibilities as deem necessary by the management from time to time.
Job Requirements:
- Candidate must possess at least a Bachelor’s Degree in Information Technology, Computer Science or equivalent.
- Minimum 3 years of relevant working experience. Fresh Graduate is welcome to apply.
- Required skills: JAVA/J2SE/J2EE, JSP.
- Preferred skills: Angular JS, JDBC, Hibernate, Spring Framework and Java Script.
- Knowledge of XML and OO Programming.
- Hands-on experience on MySQL programming.
- Familiar with LINUX operating platform.
- Willing to work on weekend, night shift or public holiday. Allowance will be provided accordingly.
- Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills.
- Fluent in English and Mandarin for both written and spoken.